Sunday, November 29, 2009

Continuous Improvement : Basic principles


  1. Challenge : Having a long term vision of the challenges one needs to face in order to realize one's ambition (what we need to learn rather than what we want to do‹and then having the spirit to face that challenge). To do so, we have to challenge ourselves every day to see if we are achieving our goals.
  2. Kaizen : Good enough never is, no process can ever be thought perfect, so operations must be improved continuously, striving for innovation and evolution.
  3. Genchi Genbutsu : Going to the source to see the facts for oneself and make the right decisions, create consensus, and make sure goals are attained at the best possible speed.
  4. Respect Taking every stakeholders' problems seriously, and making every effort to build mutual trust. Taking responsibility for other people reaching their objectives. Thought provoking, I find. As a manager, I must take responsibility for my subordinates reaching the target I set for them.
  5. Teamwork : This is about developing individuals through team problem-solving. The idea is to develop and engage people through their contribution to team performance.

Sunday, November 1, 2009

http://www.powerfulintentions.org/

  1. Give people more than they expect and do it cheerfully.
  2. Marry a man/woman you love to talk to. As you get older, theirconversational skills will be as important as any other.
  3. Don't believe all you hear, spend all you have or sleep all you
    want.
  4. When you say, 'I love you,' mean it.
  5. When you say, 'I'm sorry,' look the person in the eye.
  6. Be engaged at least six months before you get married.
  7. Believe in love at first sight.
  8. Never laugh at anyone's dreams. People who don't have dreams don't
    have much.
  9. Love deeply and passionately. You might get hurt but it's the only
    way to live life completely.
  10. In disagreements, fight fairly. No name calling.
  11. Don't judge people by their relatives.
  12. Talk slowly but think quickly.
  13. When someone asks you a question you don't want to answer,
    smile and ask, 'Why do you want to know?
  14. Remember that great love and great achievements involve great
    risk.
  15. Say 'bless you' when you hear someone sneeze.
  16. When you lose, don't lose the lesson.
  17. Remember the three R's: Respect for self; Respect for others;
    and Responsibility for all your actions.
  18. Don't let a little dispute injure a great friendship.
  19. When you realize you've made a mistake, take immediate steps to
    correct it.
  20. Smile when picking up the phone. The caller will hear it in your
    voice
  21. Spend some time alone.